How to Stop Mortgage Payments During COVID 19

How to Stop Mortgage Payments During COVID 19 (Corona Virus Crisis)

To proactively ward off damage please note that there is in fact federal level support for this matter and please know that you can stop and/or defer payments if you reach out to lenders directly. Preserving the stability of housing in Canada and long-term financial well being of Canadian has been a priority during this evolving health challenge and I personally applaud the Canadian government for their global leadership in this matter.

In order to make this easier – here is the list of most to the biggest lenders in Canada and their contact details.

Major Lender Customer Service Numbers:

B2B (Laurentian Bank) 1-800-263-8349

BMO 1-877-895-3278

CIBC 1-800-465-2422

CMLS 1-888-995-2657

Equitable Bank 1-888-334-3313

First National 1-866-557-5509

Home Trust 1-855-270-3630

HSBC 1-888-310-4722

Manulife 1-877-765-2265

MCAP 1-800-265-2624

Merix 1-877-637-4911 option 4

RBC 1-866-809-5800

RFA 1-877-416-7873

RMG 1-866-809-5800

Scotia 1-800-472-6842

TD 1-866-222-3456

To defer payments you must call lenders directly and I strongly suggest you record and/or get an email confirming the details of your call during this chaotic time.  If you are however looking to refinance to take advantage of these very low rates and/or need extra money to invest or set up emergency funds then please email us at .

The lending community and our government remain committed to helping you in every way we can during this volatile time.

Sincerely – Calum Ross
Wealth Advisor and Principal Broker
416-410-9905 x207